Enphase microinverter upgrade program hits milestone

Enphase Energy announced that over 2,500 homeowners have joined the Enphase Upgrade Program, a service program that gives homeowners several options for upgrading to the latest, more efficient and reliable microinverters from Enphase. This program is for warranty holders of legacy Enphase microinverters and represents the company’s continued commitment to quality and service. Participation in the Enphase Upgrade Program is entirely voluntary, and Enphase continues to stand by the warranties for products in the field.

The Enphase Upgrade Program is a close collaboration between Enphase, homeowners and solar installation contractors in North America. Enphase reaches out directly to eligible homeowners and upon confirmation, pairs the homeowner with a local solar installation contractor. Homeowners with select legacy Enphase microinverters have several options to upgrade their systems with products from the Enphase IQ 7 family of microinverters. The seventh-generation Enphase Microinverter platform has undergone tens of millions of quality control test-cycle hours, which has advanced product performance and reliability to best-in-class levels.

“The Enphase Upgrade Program is unique in the solar industry and shows how committed Enphase is to its customers,” said Manny Garcia, owner of Sunspot Solar Energy Systems. “Since the start of the program here in New Mexico, we have had the opportunity to work with people who have owned their systems for many years. Some of the folks in this program originally worked with solar installation companies that are no longer around, and they are happy when a solid company with over ten years in the business steps in to help them. We are quite proud of that.”

“I was completely satisfied with the interactions with Enphase as well as the Sunspot Solar Energy team throughout the whole project,” said Charles White, a homeowner in Las Cruces, New Mexico. “Everything went as I expected it, and I have high expectations for everything. I have noticed lately that there are a lot of ‘fly-by-night’ installers and companies, but Sunspot and Enphase are not among them. Thanks for everything.”

“The benefits of the Enphase Upgrade Program have proven to be two-fold: we can reconnect with our customers in a new way, and we can support them by upgrading their systems to benefit them for many years to come,” said Phoebe Hunt, service division manager at ReVision Energy. “At the same time, we get to stand behind Enphase microinverters, which have proven to be high quality, a breeze to install, and are accompanied by an impressive monitoring platform.”

“My wife and I are very happy with the entire process of purchasing and installing the new inverters, and our experience with Enphase was entirely satisfactory,” said John Oprendek, a homeowner in Waterville, Maine. “Following the email notification, the inverters and wiring arrived in a timely manner. They were well-packed, and all items were present. The ReVision Energy employees were courteous, well-mannered and professional.”

“The Enphase Upgrade Program started as a small test market project, and it very quickly became apparent that our long-time customers are enthusiastic about the idea of upgrading their solar systems,” said JD Dillon, VP of marketing of Enphase Energy. “Consumers already embrace the concept of upgrading home and personal electronics, for example, as new technology becomes available, and with the national expansion of the Enphase Upgrade Program, we have found that this principle extends to residential solar. I am thankful for inspired solar installation professionals at companies such as Sunspot Solar and ReVision Energy who do so much to support this program.”

News item from Enphase Energy

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